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Frequently Asked Questions
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Frequently Asked Questions about Payments
| - What kind of payment do you accept? We prefer credit cards, we accept almost all major credit cards, but we also accept wire and cash transfers (by WesternUnion) in cases when clients are unable to pay via credit card, to purchase our service without a credit card please Contact us. |
| - I don't have a credit card or don't want to use it online, any solutions? We also accept cash transfers (by WesternUnion), that's very easy and fast, to purchase our service without a credit card please Contact us. |
| - Do you accept money orders or checks? No, sorry we don't accept money orders or checks. |
| - Will I be re-billed automatically upon account expiry? Credit card info are not saved in our records, therefore, customer's action is required for renewal, Proceeding with renewal before the expiry date is highly recommended to avoid any damage that might happen to the account due to non-renewal, a notification will be sent to the registered email address as well as the alternative email to remind the client about renewal date at least 7 days prior to expiry date, this allows client to make a decision either to renew or not renew the account before its expiry date, renewal should be done at MyEspinda. IMPORTANT: Renewal fees are completely un-refundable. |
| - Do you accept monthly payment? No, We don not accept monthly payment, our payment terms are fixed. |
| - I've changed my credit card, How can I update my billing info? Credit card info are not saved in our records, therefore, no need to inform us about your credit card change, however, it's VERY IMPORTANT that you update your contact info once changed, customer can update contact info or renew account directly online at MyEspinda. |
| - Do you have a money-back guarantee? Yes, we give a 30-day money back guarantee, but this is valid only if we fail to provide any of the features listed in the plan features. IMPORTANT: Please note that we do NOT give trial periods. |
| - Will purchases appear in my credit card statement under your brand name? All charges made to your credit card by us or from our website will appear in your statement under the name of our merchant affiliate '2CheckOut.com' as 2CO*Espinda. |
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